Emails de CW no salen de Panama

10-03-2008, 11:09 AM

Re: Can't get mail out of Panama Wendell wrote: > Hello all, > > If this is inappropriate just let me know. > > I am using Ubuntu 8.4 with Thunderbird for email and news. > > I have web sites at Gate.com in the US and in trying to use the SMTP > server from my site or Gate.com, it will not send. > I have to use the SMTP server from cwpanama.net in order to send. > No problem except that the spam filters in the US flag mail from Central > America as spam. > > Is there a work around that I can use or set up? > > I have tried to tell people to have their ISP allow mail from my site > but to no avail. > > Any help will be appreciated. > > Wendell The problem is that cwpanama.net is probably blacklisted and you are going to need to talk to them to see if they have an authenticated and /or secure smtp server or move your internet connection to a company that does. In the meantime, you should be able to send stuff out via webmail if you have that facility with gate.com, or with some other email provider. Regards Mark ** Posted from http://www.teranews.com **

#3 10-03-2008, 12:32 PM

Re: Can't get mail out of Panama Wendell wrote: > I am using Ubuntu 8.4 with Thunderbird for email and news. It's called ub 8.04 - the 8 is for 2008 and the .04 is for April. Next will be 8.10. You haven't yet described how you are using Tbird for mail -- what mailservers and what configuration. > I have web sites at Gate.com in the US and in trying to use the SMTP > server from my site or Gate.com, it will not send. 'It will not send' is not informative. Is the smtp server smtp auth? Does it require a SSL connection? Where are you getting your information for how you are to configure for the smtp server. > I have to use the SMTP server from cwpanama.net in order to send. > No problem except that the spam filters in the US flag mail from Central > America as spam. There is not a 'generic'/standard spamfilters in the US. Every spamfilter is configured. Some people use their provider's filter which isn't particularly configurable. As a general rule, if your recipients whitelist your mail it shouldn't be considered spam. One major cwpanama.net output server is static.cwpanama.net which is blocklisted quite a few places for hitting spamtraps and such. If you use the same output server as is used to output spam, you are going to run into filter problems. > Is there a work around that I can use or set up? You haven't yet told us what you are trying to work around re gate.com smtp. > I have tried to tell people to have their ISP allow mail from my site > but to no avail. If a mailserver rejects the mail from a blocklisted IP before it ever gets to a point where it can be whitelisted at the request of a client, then the client has no control of the rejection process. -- Mike Easter

#4 10-03-2008, 04:00 PM

Re: Can't get mail out of Panama On Fri, 03 Oct 2008, in the Usenet newsgroup alt.os.linux.ubuntu, in article , Wendell wrote: >If this is inappropriate just let me know. Have you been reading the Usenet newsgroup news.admin.net-abuse.blocklisting? That _moderated_ newsgroup was set up to discuss this type of issue. Reading the FAQ for that group would probably answer much of your questions, and show you the type of information others need to help answer the rest of them. Start at http://www.blocklisting.com/faq.html >I am using Ubuntu 8.4 with Thunderbird for email and news. It's 8.04, but I'm not sure what that has to do with the problem. >I have web sites at Gate.com in the US and in trying to use the SMTP >server from my site or Gate.com, it will not send. "it will not send" means what? Does the computer catch fire? Are you receiving an error message? What mail tool or application are you trying to use? Which port are you trying to send to, 25 or 587? From what address range? Does the remote system send any error message? >I have to use the SMTP server from cwpanama.net in order to send. >No problem except that the spam filters in the US flag mail from >Central America as spam. The spam filters, whether in the US, or anywhere else in the world, are run by individual ISPs, as well as by individual people. Not all of LACNIC is blocked, but it does have a pretty horrible reputation. >Is there a work around that I can use or set up? That depends on what the problem is, and you have not told us what that problem is - what error message you get. >I have tried to tell people to have their ISP allow mail from my site >but to no avail. That is one of the recommended solutions - the other is to use an external relay that isn't on the various blocklists for spam and other mail or network abuse. Old guy

#5 10-03-2008, 04:52 PM

Re: Can't get mail out of Panama Check to see if your IP (the IP you used to send e-mail which is being blocked) is listed by one of the RBL (Real-time Blackhole List) providers. http://en.wikipedia.org/wiki/DNSBL I use several RBL services for my mail servers, and additionally route e-mail from most all foreign TLDs to the bit bucket using my own SMTP blacklist router. Here are some links that may be useful: http://www.spamhaus.org http://njabl.org http://cbl.abuseat.org http://cn-kr.blackholes.us -- John .

http://fixunix.com/ubuntu/540907-cant-get-mail-out-panama.html

My Ongoing War with Clueless and Worthless

Newsletter #103
May 5, 2008

The Web's Only Peer-Reviewed Panama Newsletter
#103 Clueless and Worthless

My Ongoing War with Clueless and Worthless

Sometimes known as Cable and Wireless (they put it on their bills) Panama's premier telecommunications company has few admirers and deservedly so. Observing some of their actions prompts the question "Is there any Intelligent Life at Cable and Wireless?" A recent example; I and several friends began having email problems a few months ago. We could receive email just fine, but could not send messages out. The only thing we all had in common was that our email servers are located outside Panama. There were several @panamaretire.net accounts and a @panamamasons.net account. The temporary fix was to use the online mail programs instead of Thunderbird, Evolution, or Outlook. After a lot of head-scratching and trouble-shooting, my friend John called the C&W "help" desk and they eventually told him that they are blocking all SMTP server traffic (this is the server that forwards your outgoing email) if the server is not located in Panama, and the solution is to use the C&W SMTP server. The explanation was that they are trying to control SPAM. This is, needless to say, totally BOGUS. I have a lot of email accounts and the ONLY one that regularly receives more than one or two SPAM messages is my @cwpanama.net account. I think it a lot more likely that the only way they can monitor all outgoing email is to make sure it goes through their servers. Not too sure about who might be forcing this, but I have my suspicions.

Back to the point, one of my clients has been using a foreign email server for years, and when I tried to set up their @cwpanama.net address in the SMTP account, it wouldn't work. A call to C&W found that they had discontinued the account, and to get it turned back on, my client had to submit a written request signed by the legal representative. Well, that took several days, but finally the new password was issued. It was a six-digit sequential number, which to a black hat hacker is no password at all. OK, let's log in and change the password. No cigar, there is no option in the C&W online email program to change the password. My client called the "help" desk and asked how to change the password and was told they would have to submit another written request, signed by the legal representative. At this point, client went postal, questioning their IQ and ancestry, and screamed at them. When the client calmed down, they finally admitted that there was a URL where the password could be changed. Now, in all my trying to find a password changing operation, I looked at every cwpanama.net address I could find, but it turns out that the password program is hidden away at cwpanama.com! I'm curious to know how many of their customers have never bothered or been able to change the default password because they didn't know that you have to go to cwpanama.com to change it. BTW, just as a matter of interest, they also use a default password on most of their ADSL modems. A black hat could have a field day on the Clueless and Worthless network.
Manny

Editor's note: Bureaucracy, ya gotta love it.

Bring Back the Magic

Copyright ©2008 by Paradise Services

http://panamaretire.net/newsletter/news_103.html

Barbados: Digicel pone a CW en aprietos

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News from Our Region

Digicel 'showing' up Cable and Wireless' in the Barbados Telecom market

A Barbadian businessman who is partnering with Digicel says the fact that Cable and Wireless in Barbados is planning concessions to local consumers highlights that company's indifference to consumer needs in the past.

This is the contention of Ralph "Bizzy" Williams, in response to revelations by C&W's chief executive officer, Donald Austin that the telecommunications giant would soon be offering attractive incentives to local consumers. Some of these include cheaper phones, per second billing and calling-party-only-pays rates, according to the Barbados Nation newspaper.

Williams, who is a member of local consortium, Warrens Telecoms, in partnership with Irish telecommunications provider, Digicel, told the Nation the competition which Digicel was bringing to the market was exposing how Barbadian consumers had been treated in the past.

"Monopolies tend to cripple the consumer and local consumers have suffered in the past because Cable & Wireless controlled the market. Digicel's entry into the Jamaican market shook up Cable & Wireless and consumers benefited.

Now they have to wake up herein Barbados," Williams was quoted as saying.

"Before, if you used your cell phone for ten seconds, Cable & Wireless billed you for a minute. If a call dropped out, you got billed for it nonetheless. This adds up to a tremendous amount of money made. Is it only now that Digicel is seeking to compete in the market that Cable & Wireless suddenly realises that these conditions aren't fair to consumers?"

He indicated that the reason he had joined with Simpson Motors' Kyffin Simpson in Warrens Telecoms was due to the importance of communications to the success of their businesses.

"Our businesses depend on efficient, clear and reliable communications. That is why, before there were cell phones, you would see everyone with a radio. But we can't use cell phones at the current rates. They are simply too expensive.

"We are hopeful that Government will give us the licence and opportunity to compete on the local market. Businesses in Barbados, and the average consumer, will benefit fromDigicel's presence," he argued.

Williams also conjectured that C&W's major involvement in the sponsoring of sporting activity in the region might have led to limited focus being previously paid to the very lopsided relationship it enjoyed with Barbadian consumers.

However, the C&W chief, in dismissing Williams' comments, said his company's incentives were not a response to the competition from Digicel, but a process that had started long before the advent of that telecommunications company.

Austin indicated that C&W had been reducing rates, including its Internet and international mobile rates, in response to what has been happening on the worldwide market.
http://www.caymannetnews.com/Archive/Archive%20Articles/January%202003/Issue%20315%20Mon/Digicel%20Showing.html

Cable en Jamaica

Congratulating Cable & Wireless
published: Sunday | October 17, 2004

THE EDITOR, Sir:

MAY I through the medium of your column congratulate Cable & Wireless for their consistency in the service provided to their customers.

...

On 24th September, 2004, I reported that two business lines had been out of service since 22nd September.

Ten working days after that report they are still out of service. Congratulations Cable & Wireless you have maintained your position of total indifference to your obligations to your customers.

Indeed the significant progress you have made in the last three years in providing wrong information in recorded messages that numbers (which are in fact in service) are not in service and that numbers which are not long distance numbers are long distance numbers.

No doubt the customer pays for this. Keep up the good work! Please do not lay any blame at the feet of Hurricane Ivan. The present problem arose as a result of a truck damaging the telephone cable in the area of Duke and Tower streets on September 22, 2004.

I am, etc.,

D. A. SCHARSCHMIDT,

Q.C.

Kingston

Full text in http://www.jamaica-gleaner.com/gleaner/20041017/letters/letters5.html